How we collect, use, and protect your personal information across whitelabels.com and every service we run.
Last Updated: April 2026
This Privacy Policy explains how the operator of Whitelabels.com (“Provider”, “we”, “us”, or “our”) collects, uses, shares, and protects personal information when you visit, browse, or interact with our Website. Whitelabels.com is a business-to-business (B2B) platform that provides technology solutions for the online gaming industry. This Privacy Policy applies to all visitors, prospective clients, and registered users of the Website.
By accessing the Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the Website.
"Website" means the Whitelabels.com website, including all pages, subdomains, the configurator, checkout, and any related tools, media channels, or applications.
"Provider", "We", "Us", "Our" means the entity responsible for the Whitelabels.com platform, together with its affiliates.
"Visitor" means any individual or entity that accesses or interacts with the Website, whether or not they hold a registered account.
"User" means a Visitor who has created an account, completed the configurator, or otherwise engaged with the Services.
"Personal Data" means any information that relates to an identified or identifiable individual.
"Services" means the products, features, and technology solutions offered through the Website.
We collect Personal Data that you voluntarily provide when you:
This may include: name, email address, company name, telephone number, billing address, and payment-related information.
When you visit the Website, we and our third-party partners automatically collect certain technical and usage data, including:
We use third-party services that may collect or receive information about your activity on our Website. Our current third-party partners include, but are not limited to:
We may from time to time integrate additional analytics, advertising, communication, or operational tools into the Website. Where such tools collect or process Personal Data, they will be used in accordance with the principles described in this Privacy Policy and for the categories of purposes set out in Section 4. We will update this Privacy Policy periodically to reflect any significant additions. A current list of our third-party tools and their purposes is available upon request at privacy@whitelabels.com.
We use cookies, pixels, web beacons, and similar tracking technologies on the Website. Our cookie banner allows you to manage your preferences across the following categories:
Strictly Necessary: These are essential for the Website to function properly, including session management and security. These cookies are always active and cannot be disabled through the cookie banner.
Performance & Analytics: These cookies are used by Google Analytics and Eyepup to collect information about how visitors use the Website, including pages visited, session duration, navigation paths, and interactions with Website elements. This data helps us understand visitor behavior and improve the Website experience. These cookies are only loaded with your consent.
Marketing: The Meta (Facebook) Pixel collects information about your browsing activity on our Website to measure the effectiveness of our advertising campaigns and to show you relevant advertisements on Meta platforms (Facebook, Instagram). This may involve the creation of an advertising profile based on your activity. This cookie is only loaded with your consent.
We use the Meta Pixel to:
The Meta Pixel may collect: pages visited, actions taken on the Website, device information, browser information, IP address (truncated), and a cookie identifier. This data is shared with Meta Platforms, Inc. and may be used by Meta in accordance with Meta’s own Data Policy. We do not control how Meta uses this data beyond the purposes described above.
You can opt out of Meta’s use of cookies and tracking for advertising purposes through your Meta account settings, through the Digital Advertising Alliance’s opt-out tool (optout.aboutads.info), or through your browser’s cookie settings.
We may introduce additional tracking, analytics, or advertising technologies from time to time. These will fall into the categories described above (essential, analytics, advertising, or functional) and will be subject to the same principles and consent mechanisms described in this Privacy Policy. Where such technologies involve significant new types of data collection, we will update this policy accordingly.
When you first visit the Website, a cookie consent banner will allow you to accept or reject Performance & Analytics and Marketing cookies. Strictly Necessary cookies, when introduced, cannot be disabled as they are essential for the Website to function. You can change your cookie preferences at any time by clicking “Configure” on the cookie banner, or by using the “Clear Cookies & Reset Consent” button below, which will clear all cookies and allow you to set your preferences again. You can also manage cookies through your browser settings. Blocking non-essential cookies will not affect the core functionality of the Website but will limit our ability to understand visitor behavior and deliver relevant advertising.
We use the information we collect for the following purposes:
As the Website and our Services evolve, we may use your information for additional purposes that are compatible with the above and consistent with the principles of this Privacy Policy. We will update this policy to reflect any significant new uses.
We process Personal Data on the following legal bases:
We share your information with the following categories of third parties, solely for the purposes described in this Privacy Policy:
As our platform evolves, we may engage additional third-party service providers for analytics, advertising, communication, payment processing, or other operational purposes. Any such partners will process Personal Data solely for the purposes described in this Privacy Policy and under appropriate contractual safeguards.
We may also share your information with:
We do not sell your Personal Data to third parties. Data shared with advertising and analytics partners as described above is used solely for the purposes stated in this Privacy Policy.
We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, including:
When Personal Data is no longer required, it will be securely deleted or anonymized.
We implement appropriate technical and organizational measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), secure payment processing through Stripe’s PCI-DSS compliant infrastructure, access controls, and regular security reviews.
However, no method of electronic transmission or storage is entirely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Subject to applicable law, you may have the following rights regarding your Personal Data:
To exercise any of these rights, please contact us at privacy@whitelabels.com.
Your Personal Data may be transferred to, stored, and processed in countries other than the country in which it was collected. In particular, data may be processed by our third-party providers (including Google, Meta, OpenAI, Stripe, Mailgun, and Eyepup) in their respective locations around the world.
Where such transfers occur, we take appropriate steps to ensure that your data is protected in accordance with applicable data protection laws and this Privacy Policy. Where the laws of a specific jurisdiction impose additional data protection requirements, those requirements shall apply to the extent mandated by local law.
Our approach to data protection is designed to comply with applicable laws in the jurisdictions in which we operate and from which our Website is accessed. Where the laws of a specific jurisdiction impose additional or different data protection requirements, those requirements shall apply to the extent mandated by local law, in addition to the provisions of this Privacy Policy.
If you believe that your data protection rights under any applicable law have not been respected, you are entitled to lodge a complaint with the relevant data protection authority in your jurisdiction, or to contact us directly at privacy@whitelabels.com so we can address your concern.
The Website is a B2B platform intended for business professionals. It is not directed at individuals under the age of 18. We do not knowingly collect Personal Data from anyone under 18. If we become aware that we have collected data from a minor, we will take prompt steps to delete it.
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such websites. We encourage you to review the privacy policies of any third-party website you visit. In particular, please review the privacy policies of our key third-party partners:
Our Website includes a chat feature (Lumio Chat) that uses artificial intelligence (OpenAI) to assist with responses. When you use this feature:
The use of AI is intended to improve the speed and quality of our support. If you prefer to communicate without AI processing, you may contact us directly at support@whitelabels.com.
Some browsers transmit “Do Not Track” signals. The Website does not currently respond to Do Not Track signals, as there is no industry-wide standard for compliance. We will update this policy if a standard is established. You can manage your tracking preferences through cookie settings as described in Section 3.
We may update this Privacy Policy at any time by posting a revised version on the Website. Changes take effect immediately upon posting. It is your responsibility to review this policy periodically. Where required by law, or where changes are material, we shall use reasonable efforts to notify registered users. Continued use of the Website after changes constitutes acceptance of the updated Privacy Policy.
This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the Provider is incorporated and/or licensed, without regard to conflict of laws principles.
If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy or our data practices, please contact us at:
Whitelabels.com
Data Protection Contact: privacy@whitelabels.com
General Inquiries: support@whitelabels.com