TurboWins rewards a player while they are still playing. A player places a wager, TurboWins evaluates that player's context in the moment, and decides whether to deliver a reward immediately, while they are still in session. Turbo Cash, a cash reward delivered right after a wager, is the first live implementation of it.
What is TurboWins?
TurboWins is the platform's real-time, personalised reward system. After a player places a wager, the system evaluates that player's context in the moment and decides whether to deliver a reward immediately, while they are still in session.
Turbo Cash is the first live implementation: a cash reward delivered right after a wager. Turbo Spins (free spins as a momentum reward) and Turbo Box (a Lootbox reward) are planned next.
What does the player actually see?
The player places a bet or spins a slot. Moments later, a notification may appear: they have received a Turbo Cash reward.
It is instant and unexpected, and the amount and timing are calculated for that specific player in that specific session. The reward appears as a non-intrusive overlay and is credited without interrupting play. The player does not opt in. The system acts on its own.
Why does an instant reward matter to you?
Because of what it does to the numbers. Measured results from platforms running TurboWins: +31% GGR, +20% total deposit value, and 85% of in-session deposits completing while Turbo Cash is active. GGR means gross gaming revenue, what players wager minus what they win back.
A reward that arrives at the exact moment of highest attention lands differently from one waiting in an inbox: the player feels seen, which builds loyalty and increases deposit likelihood.
The system is fully automated. No manual action is required per player.
How does Lumio run TurboWins for you?
Lumio reviews your casino's player segments, session data and reward budget to calibrate when and how TurboWins intervenes: the trigger conditions, the cooldown rules and the reward value ranges.
Lumio also presents you with promotion options. For example, increasing TurboWins frequency for a high-value segment showing churn risk, or introducing it on a new product vertical to accelerate adoption.
TurboWins is one of the platform's engagement tools. How Lumio decides is described on its own page.
Which commercial tier includes TurboWins?
TurboWins is available in the Plus commercial tier.
There are no Pro or Ultra entries for TurboWins today, and that absence is the signal that those commercial tiers are not available for it. See the pricing page for how the commercial tiers compare across the rest of the platform.
What is TurboWins not?
TurboWins decides per player, per moment. That is the line between it and the tools it is most often confused with.
- It is not a scheduled event window. See Happy Hour.
- It is not a mission the player pursues. See Challenge.
- It is not something the player opts into. The player does not opt in, and the system acts on its own.
What comes next for TurboWins?
Turbo Spins and Turbo Box are the next two implementations planned. Turbo Spins is planned to deliver free spins as a momentum reward. Turbo Box is planned to deliver a Lootbox reward, which connects TurboWins to the Lootbox feature.
As its implementations expand, a TurboWins reward can draw on the platform's standard reward types. These are examples, not a complete list, and neither planned implementation is live today.
Key takeaways
- TurboWins is a real-time, personalised reward system: after a player places a wager, it evaluates that player's context in the moment and decides whether to deliver a reward immediately, while they are still in session.
- Turbo Cash is the first live implementation of TurboWins, a cash reward delivered right after a wager, with the amount and timing calculated for that specific player in that specific session.
- Platforms running TurboWins measured +31% GGR, +20% total deposit value, and 85% of in-session deposits completing while Turbo Cash is active.
- Players do not opt in and play is never interrupted: the reward appears as a non-intrusive overlay and is credited without interrupting play.
- Lumio reviews your player segments, session data and reward budget to calibrate the trigger conditions, cooldown rules and reward value ranges TurboWins runs on.
- Turbo Spins (free spins as a momentum reward) and Turbo Box (a Lootbox reward) are planned next.
